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Case Details

Aviation Industry Design Institute IT Monitoring

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Customerintroduction  Foundedinthe1970s,alarge-scaleaircraftdesignandresearchinstituteisalarge-andmedium-sizedcivilaircraftdesignandresearchinstitutioninChina.Itundertakesthedesign,testandpre-research

  Customer introduction

  Founded in the 1970s, a large-scale aircraft design and research institute is a large- and medium-sized civil aircraft design and research institution in China. It undertakes the design, test and pre-research tasks of large-scale passenger aircraft projects of major national large-scale aircraft.

  Adhere to the development path of "having Chinese characteristics and embody technological progress", take independent innovation as the strategic cornerstone, actively absorb various domestic and foreign advantages resources and innovative elements, and strive to break through the mastery of a number of key technologies for aircraft development, and strive to create first-class The overall design capability, superior system integration capability, unique test verification capability and rapid application transformation capability, strive to create a first-class talent team, build a first-class independent brand, build a first-class research and development center, and build a first-class aviation enterprise.

  face the challenge

  At present, the IT construction of the Institute has become a huge, complicated and cumbersome work. At present, there is a lack of effective IT operation and maintenance monitoring management tools and tools. When a fault occurs, the fault point cannot be accurately and quickly located, or sufficient historical data is provided to help the administrator analyze the fault, and it is not comprehensive to the operation of the IT system. The understanding, the solution to problems and faults can not be changed from passive repair to active prevention.

  Internet problem

  ■ The discovery of network faults is very passive. After the business department reflects the situation, it needs to find the network fault and find that the problem is not timely.

  ■ After adding network equipment and lines, it is necessary to manage according to experience, and it is difficult to make overall planning.

  ■ Due to the changing situation, network configuration adjustments are frequent, and configuration management relies on manual management, which poses risks of security risks and management complications.

  ■ The inspection of network equipment is a daily task. However, due to the busy daily work and the large number of network equipments, the equipment inspection takes a long time. The daily inspection of the network cannot be thorough and timely, resulting in a general inspection. It is difficult to find potential problems.

  ■ Management of network equipment. The inventory of network equipment mainly relies on manual check. Each time it is checked, the workload is large and the data is inaccurate.

  ■ The wiring management of network devices is based on paper documents, and there are cases where data is inconsistent.

  Server monitoring problem

  ■ The fault detection of the server is not timely. It is often that the system is down, affecting the availability of the service, and the fault is not detected.

  ■ Unable to provide a corresponding performance data report for the capacity planning of the server.

  ■ Due to backup or redundancy, some hardware problems will not affect the normal operation of the business system, and the technicians will easily ignore the problem, thus burying hidden dangers, which may cause sudden interruption of the operation of some important business systems. .

  ■ Management by manual means. There are also cases where the inspection is not timely and the inspection cannot effectively find the problem.


  Based on the actual situation of the users, Anto uses the most advanced technology in the industry to provide a complete monitoring solution.

  System monitoring

  The system monitoring is implemented by the IBM Tivoli Monitoring product. By installing the agent agent on the monitored device, the system monitors and alarms the system events, as shown in the following figure:

  Network Monitoring

  The network monitoring is implemented by the IBM Tivoli Network Manager IP Edition V3.9 product. The SNMP protocol is used to monitor and monitor the network events and automatically discover the network topology map, as shown in the following figure:

  Hardware monitoring

  The hardware monitoring is implemented by the IBM SysDirector product. By installing the director agent on the monitored device, the monitoring is performed to monitor the hardware events, as shown in the following figure:

  Screen display

  The comprehensive monitoring overview view shows the running status of the current IT infrastructure from the computer room environment, infrastructure, and business system level, as shown in the following figure:

  User effect

  Through the deployment of the monitoring system, the management and monitoring of the topology and key links of the entire network, and the monitoring of key server system resources have greatly improved the SLA of the IT department. The specific benefits are as follows:

  ■ Automatically generate and update network topology maps based on dynamic changes in the network

  ■ Implement network-level device management, fault management, performance management, and asset management at the device level and link level

  ■ Collect, summarize, and count log files of network devices

  ■ The management platform immediately displays an alarm when the device is abnormal or the hardware is abnormal, and accurately locates the fault point.

  ■ Real-time monitoring of the performance and operating status of major network devices, including switches, routers, firewalls (hardware), and load balancers. Brands include mainstream network devices such as Cisco and H3C.

  ■ Statistics and analysis of network data across the entire network, intuitive and fast display of real-time network bandwidth traffic status information, timely detection and alarm of abnormal network traffic

  ■ The level of the operating system can monitor the CPU, memory, file system, process, etc. in real time, and alarm according to presets.

  ■ The underlying hardware level monitors the design of the motherboard, CPU status and temperature, system microcode, BIOS version information, server power, voltage, fan status, storage status, etc.

  Operating environment

  Software: IBM Tivoli

  Hardware: IBM x3650 server